American Airlines has taken disciplinary action against several employees following a lawsuit by three black passengers who were removed from a flight due to a body odor complaint. CEO Robert Isom condemned the incident and announced the removal of team members involved. The lawsuit alleges blatant race discrimination against the passengers, who were singled out along with five other black travelers. Video evidence supports their claim of racial targeting, leading to a frustrating delay when they were eventually allowed back onboard. American Airlines is now implementing diversity training and forming an advisory group to address discrimination allegations and improve customer experiences. This is not the first time the airline has faced discrimination allegations, with a previous warning from the NAACP resulting in promised changes. Isom has consulted with the civil rights organization to ensure appropriate action moving forward.