Car Dealership System Facing Cyberattacks - What You Need to Know
Money | June 20, 2024, 8:34 a.m.
CDK Global, a major provider of dealership management systems to almost 15,000 car dealerships in North America, has been hit by back-to-back cyberattacks, forcing a shutdown for the second day in a row. The attacks have disrupted routine business operations for dealerships, impacting services like appointment scheduling, messaging tools, and e-signing. The incident has caused chaos for dealerships with reports of being unable to access customer records or conduct new business like car servicing. This cyberattack on CDK follows a similar attack on Findlay Automotive Group earlier this month, indicating a concerning trend in the automotive industry. With the company still assessing the impact and consulting experts on the situation, dealerships are left uncertain about when systems will be brought back online, highlighting the vulnerability of digital systems in the face of cyber threats.