CDK Cyberattacks Cause Continued Outages for US Car Dealerships
Money | June 20, 2024, 5:54 p.m.
Auto retailers and car dealerships in the U.S. are grappling with ongoing outages due to a second cyberattack on tech company CDK Global, which provides software for managing auto customers and vehicles. In a message to customers, CDK warned of extended outages with no estimated resolution timeline. Customer support remains unavailable as a security precaution. With assistance from experts, CDK is working to assess the impact and restore services as quickly as possible. The cyberattack initially disrupted dealer management systems, forcing staff to find alternative methods. CDK has not disclosed the nature of the cyberattacks or whether customer data was compromised. The situation is still unfolding, with updates expected. Car dealers are experiencing disruptions, and CDK is working diligently to rectify the issue and protect customer information.