CDK Global Announces Extended Downtime Until June 30 Following Major Cyber Attack

Money | June 25, 2024, 6:23 p.m.

CDK Global, a major retail software provider for auto dealers, is facing a setback as it predicts its systems won't be back online until June 30, impacting thousands of dealerships across North America. A recent cybersecurity incident caused the outage, leaving dealers struggling to complete sales during peak car buying season. CDK is working on restoring its core application but has warned dealers to prepare alternative plans for month-end financial reports. Some dealers have resorted to manual methods to fulfill orders, while services like repairs and parts deliveries have been stalled. CDK is investigating the cyber incidents, with reports of negotiations with a hacker group demanding a ransom to end the outage. The company's struggles highlight the vulnerability of critical systems in the face of cyber threats, impacting the entire auto industry.