Natasha Craft, a FedEx driver from Mishawaka, Indiana, had her life savings of $7,006 locked up in her Yotta banking account since May 11. Yotta, like many popular fintech apps, relied on a middleman called Synapse to process transactions, but when Synapse went bankrupt, over 100,000 Americans were locked out of their accounts. The fallout has caused a reckoning in the fintech industry, with regulators questioning the safety of these banking as a service models. While established fintech companies claim to provide secure services, the failure of Synapse has raised concerns about the safety of customers' funds. Many affected customers thought their accounts were FDIC-insured through partner banks like Evolve, but the FDIC has clarified that nonbank failures won't trigger insurance. Customers like Craft and others are left waiting for their money, unsure if they will ever recover their savings, highlighting the risks of relying on fintech apps for primary accounts.