Mass Spectrum Outage: Impact on Workers and Local Businesses Threatens Company Success

Money | July 10, 2024, 5:55 a.m.

A widespread internet and phone service outage hit Texas on Tuesday, attributed to Spectrum and a third-party infrastructure issue linked to Hurricane Beryl out of Houston. The outage affected businesses like Austin's Very Own Saltt, causing missed orders and potential financial losses. Thousands of Austinites also struggled to work with disrupted Spectrum services. Customers like Melany Maurer had to find alternative workspaces, like libraries, due to the outage. Spectrum officials confirmed the outage was due to the hurricane impact. The outage highlighted the importance of reliable internet and phone services for businesses and individuals alike.