Tips for Customers: What to Know About the Recent Cyberattack Affecting US Car Dealerships
Money | June 30, 2024, 8:14 p.m.
A recent cyberattack by the BlackSuit ransomware gang on CDK Global is causing major disruptions for American car dealerships and their customers. CDK Global's software is vital for dealerships, used for tasks like tracking inventory, processing sales contracts, and more. With over 15,000 dealerships in the US relying on CDK, the impact of this attack is significant.
Customers can expect delays in buying a car, registering vehicles, and scheduling service appointments due to the software outage. Dealerships are resorting to pen-and-paper methods, raising concerns about security and identity theft. Reports suggest that CDK is paying the ransom demand to BlackSuit, with some dealerships already having software access restored.
The ongoing consequences of this attack could result in losses ranging from $4 billion to $16 billion, highlighting the urgency for cybersecurity measures within the auto industry.