Why Costco's Updated Rotisserie Chicken Policy is Sparking Customer Backlash

Money | June 29, 2024, 6:43 p.m.

Costco's decision to switch its rotisserie chicken packaging from plastic clamshell containers to plastic food service bags has sparked controversy among customers. While the move is intended to be environmentally friendly, with Costco estimating a savings of 17 million pounds of plastic annually, many customers have expressed dissatisfaction with the new packaging. Complaints of leakiness, difficulty in selecting chickens, and lack of recyclability in some areas have flooded social media platforms such as Twitter and Reddit. Despite the backlash, Costco stands by its decision, emphasizing the environmental benefits and reduction in carbon emissions from transportation. The iconic $4.99 rotisserie chicken remains a staple at Costco, with CEO Ron Vachris reporting record sales numbers in recent years. For more on this and other lifestyle news, visit www.foxbusiness.com/lifestyle.